About BLC Custom Homes
Bill also did a new patio for us it also turned out so nice. The people that worked on the house for us were extra nice sometimes they would work seven days a week.
Can’t say enough VERY HAPPY
I purchased a home in Fresno in May, 2014 after relocating from Oregon. Initially we thought the house was “move in ready” but after only a few weeks realized that we could not live with the Master Bath. I contacted several contractors regarding the remodel. I was amazed that so few even returned my phone calls. Two actually came to my home and never delivered the promised bids. One delivered a bid several weeks after it was promised and then only after I called and asked for it.
I found Bill’s website while searching for yet another contractor. I sent him a message via the website and was amazed when he called the same day. He came to my home the following day and delivered the bid as promised. During our initial conversation I expressed my frustration with unreturned calls, unfulfilled promises and overall lack of respect. He assured me that he would not let me down and I have to say that he never did.
Bill and his crew were respectful, showed up on time and did an amazing job. Bill returned my calls or messages almost immediately. He was on site regularly and made me feel like my job was the most important thing he had to take care of. We added some additional projects along the way. All of which were fit into the schedule. As you can probably tell, customer service and respect are as important to me as the finished project. I have to say that both exceeded my expectations. I love my new bathroom, the new stair posts and rails that we added and Rusty loves his new doggie door.
Thank you Bill and crew. I will definitely call if and when we have another home improvement project.